The Universal Financial Hub: Winning Customer Loyalty Through Open Banking in 2026

For modern financial institutions, the “primary bank” is no longer the one where a customer keeps their salary—it is the one whose app they open every morning. By leveraging open banking, these apps allow users to check their total financial health in a single view, securing their status as the customer’s main interface. To win this race, banks are adopting multibanking strategies that allow their customers to see and manage all their accounts—including those at competitors—directly within a single, secure interface.

FinqData acts as the secure bridge, retrieving data from multiple banks with the user’s permission and delivering it to your internet banking app in a clean, structured format.

The modern customer is rarely “monobank.” They often hold a traditional account, a digital-first wallet for travel, and a specialised business account elsewhere. By integrating open banking infrastructure, your app becomes the central command centre for their entire financial life.

This level of integration delivers:

• Best-in-class CEE Coverage: Access the most comprehensive bank connectivity in Central and Eastern Europe through one integration.
• Real-time Data Aggregation: Provide users with an instant, aggregated view of their balances and transactions across the entire market.
• Smooth End-User Flow: A secure, fast connection process that allows users to link external accounts in seconds without leaving your ecosystem.

Once your app becomes the hub for a customer’s financial data, you can offer highly personalised services that go far beyond basic expense management.

• Automated Credit Scoring: Speed up lending decisions by using automatically calculated scores based on a user’s total spending and income history across all their banks.
• Real Estate Affordability: For property lending, use automated history checks to verify affordability and income stability with higher confidence.
• Loyalty & Analytics: Use transaction labelling to power automated loyalty schemes that reward customers for purchases made across any of their connected accounts.
• Advanced Budgeting: Provide individuals and families with tools to control expenses, categorise spending, and save more effectively.

Integrating a multibanking API into an institutional core requires a partner that prioritises trust. FinqData is built by a licensed payment institution, ensuring that every data field is handled with bank-grade security and reliability.

The implementation path is built on transparency and compliance. Institutions can choose to use FinqData as a licensed service under Finqware’s regulatory umbrella or as a technical service using their own license. The onboarding process is handled entirely by dedicated professionals who guide you through the KYC requirements.

To begin, the institution provides standard identification records, such as articles of incorporation (not older than 30 days) and a declaration of beneficial owners. After a thorough assessment by the compliance team, dedicated secure access keys are generated. This “machine-only” access ensures that the data flow is automated and secure, with no human users in the loop. The result is a robust, real-time data engine that allows your institution to deliver analytics and automated processes to your end-users instantly.

Finqware is a Romanian fintech authorized as a pan-European payment institution, specializing in financial automation and bank connectivity through open banking technology. Through its solutions — including FinqLink, FinqData and FinqTreasury — Finqware supports the financial digitalization of companies such as FAN Courier, MedLife, Signal Iduna, One United Properties, Rompetrol, Electrica SA, Autonom, and many others. At the same time, the Finqware platform is used by banks such as Banca Transilvania, CEC Bank, and Salt Bank to deliver next-generation payment services based on open banking technology.